Privacy policy

Femnari [Ocean2Spire Pvt. LTD] is committed to protecting the privacy of our customers’ personal information. Consequently, we have established policies and procedures to ensure compliance with applicable privacy legislation in India.

The purpose of this Privacy Policy is to:

  • Outline the steps we take to keep your personal information secure and confidential

  • Explain how we collect, use, and disclose your personal data

  • Provide you with our contact information in case you have any questions or concerns about our privacy practices

1. Information We Collect

Femnari [Ocean2Spire Pvt. LTD] maintains a detailed record of purchases you make through our website or offline channels. When you shop with us—either online or in-store—we may store information that helps us serve you better, including:

  • Personal contact details (name, email, postal address, phone number)

  • Encrypted payment card details

  • Purchase history and product preferences

  • Information provided voluntarily, such as style preferences and shopping habits

We collect this data directly from you when you make purchases, sign up for an account, subscribe to our updates, or otherwise interact with our services.

2. Why We Collect Your Information

We collect your personal information to:

  • Keep you informed about Femnari events, promotions, and offers

  • Share updates about purchases, product launches, and special sales

  • Personalize your shopping experience based on your preferences and past purchases

  • Communicate through telephone, email, SMS, postal mail, or targeted digital ads

During visits to our stores or events, we may request your contact information or lifestyle details relevant to your shopping preferences. This may be stored along with your purchase history for better service.

3. Disclosure of Personal Information

Femnari [Ocean2Spire Pvt. LTD] does not sell your personal information to third parties. However, we may share it in the following situations:

  • With trusted service providers (e.g., shipping companies, mailing houses, IT service providers) to fulfill orders and maintain operations

  • When required by law, such as responding to valid legal processes, search warrants, or court orders

  • To assist in collecting debts owed to Femnari

All service providers are contractually obligated to keep your data confidential and use it only for providing services on our behalf.

4. How We Protect Your Privacy

We implement strict administrative, technical, and physical safeguards to protect your data from unauthorized access, use, alteration, or destruction.

  • Access to your data is limited to authorized personnel on a need-to-know basis

  • Our team receives training on data privacy and confidentiality

  • All systems storing personal data are password-protected and regularly monitored

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

5. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. When changes are made, we will update the revision date. If the changes affect how we use your personal information, we will notify you and give you the choice to consent or opt out.

6. Your Privacy Choices

You have the right to:

  • Withdraw your consent for the collection or use of your personal data (except where required for legal or transactional purposes)

  • Update or correct your personal information in our records

  • Request details about the personal data we hold about you

Please note that withdrawing consent may limit our ability to provide certain services or communications.

7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact our Privacy Officer:

Privacy Officer
Femnari [Ocean2Spire Pvt. LTD]
📧 Email: support@femnari.com